Very easy check in Very easy check in, all the amenities we needed! The jacuzzi was crystal clear, but the water smelt of mildew. That is our only gripe. Everything else was perfect.

Nice but needs some updating Check in and out was good. Porch was great. Some issues inside: oven chemical smell when used, screwy toaster, bed linens wrong size, some nails could be felt under carpet in bare feet. Definitely a cozy experience but it was one of the cheapest we found so understandable. Nice market within walking distance which was great. Neighborhood is pleasant.

Great People, Great Cabin The office and support team made it very easy to relax and enjoy. The cabin was perfect for our large family w/ plenty of bathrooms

Last minute trip This was a last minute reservation and Cool Cabins was super responsive and very helpful in making it happen. It was the first time I booked through them and they addressed all of my concerns and questions and provided a seamless process. The cabin was as advertised and worked perfect for our trip. We chose not do any add-ons bc they are expensive and you can grab all that yourself. It snowed while we were there and service came out the next morning and cleared the driveway, big bonus!

Relaxing, But A Little Run-Down The overall experience was relaxing for the most part. But since you asked: The couch had animal hair all over it. I’m allergic to dog and cat dander. Some items were broken: coffee table very wobbly and about to fall over, gas stove didn’t work, clock off the wall and sitting on the ledge of the jacuzzi tub. The tub was filling and we ran out of hot water. Charging $80 for fire wood to be delivered when you sell it for $10 in your rental office is a little steep, especially since you require guests to haul the trash in their car to a secondary location. The place just seemed a bit run down and neglected.