norman griffith
GBBooksi review my situation and resolved it very satis factory the qualifying rules to vaguely presented. I did not meet them when I called. Asked for return of my payment and said I did not meet the ins requirement for cancellation Booksi called me when I was out and left no return number for the person who called. They need to call again plrease.
Juan Sandino
GBUpdated Review Hello I bought an hotel in madeira with the promise i could pick any date and when i tried to book for august 2024 it was blocked. The customer service team fixed it and refunded me for the amount ive paid in a very kind attentive way. I still dont give 5 stars but 4, because you cant see availability of dates in the hotels only after you pay, which is not ideal But great customer service response to my problem
Cook Steve
GBPositive dealings with your agents We were pleased with the positive response from the Booksi team in providing a refund for our reservation. We look forward to booking future travel through the website. Thanks again, Steve
Andrea
GBDo not book with this company. Very deceiving. I'm trying to cancel my VIP and Oceanside vacation package. I would love a refund. I was not told about terms and conditions and stupid on my part for not reading it. I do not qualify for these packages. I am retired with a annual income of 34,000 and do not own a home. I still have two pending payments on the VIP package due May 12 and June 12 and would like those cancelled please. Very deceiving. Would have been nice if when I signed up the representative would have told me about the qualifications because I would not have purchased. I have tried to get a refund and told no. I'm on a fixed income and this is just wrong. Not happy and will be contacting BBB. DO NOT USE THIS COMPANY!
Janice Keels
GBIt made me feel comfortable booking… It made me feel comfortable booking through this site. A great deal. Looking forward to traveling for a self-care experience. It's going to be my birthday gift to me.