Patricia
CABooksi Travel recommended 👌 I purchased a resort reservation in Puerto Vallarta at an excellent hotel - very reasonable. Booksi was very accommodating, prompt and efficient. I would be happy to deal with them again and I highly recommend them.
Juan Sandino
GBUpdated Review Hello I bought an hotel in madeira with the promise i could pick any date and when i tried to book for august 2024 it was blocked. The customer service team fixed it and refunded me for the amount ive paid in a very kind attentive way. I still dont give 5 stars but 4, because you cant see availability of dates in the hotels only after you pay, which is not ideal But great customer service response to my problem
Joseph Romaszewski
GBFirst and foremost is the great price… First and foremost is the great price for the four night trip. I have walked through the Paris Hotel and it is beautiful. We look forward to spending some time enjoying the restaurants and casino, as well as the pool.
Jay Humfeld
GBHorrible experience Horrible experience. I booked my trip after seeing a $399 special. After I I pick my dates (and get charged right away) I get a message that it isn't complete yet, I need to call to verify. I call the reservations number they provided and spoke with an extremely rude and unprofessional female. She tells me I need to pay another $400+ for taxes and fees. I explained to her that I wasn't aware of that and she said it states that in the terms and conditions. I then tell her I want a refund and was told "NO". She would not give me a refund and still demanded $400. I spoke with support after that and was told a manager will call me. When I asked support to refund me I was told she can't do that. When I asked support to confirm my dates, she said she couldn't do that. DO NOT USE THIS COMPANY!!
Cook Steve
GBPositive dealings with your agents We were pleased with the positive response from the Booksi team in providing a refund for our reservation. We look forward to booking future travel through the website. Thanks again, Steve