Impresssive Service We've been thorougly impressed with the service from Viaresorts.com. Especially these days when everything is a bot. They answer quite quickly and the communication was obviously a human. We were able to contact them via their chat and email to enquire about a vacation in Greece which we then reserved. Great service.

Very happy with the booking Very happy with the booking, very query has answered with in minutes. agents were always helpful and friendly.

Great Experience. Just returned from a trip to Thailand… Just returned from a trip to Thailand which was fantastic. We had excellent service from ViaResorts when making the booking as we had to change dates last minute due to a flight change. The hotel staff were amazing and very friendly when we arrived. Had one of the best holidays we've had in a long time.

Via resorts were amazing in helping us… Via resorts were amazing in helping us coordinate the decision of where to travel, with there amazing amounts of deals it was a no brainer to go with via Resorts.

Got there in the end. Very slow communication initially, to the point i got angry and forwarded the same email repeatedly. Sometimes it took them 9 days to reply. A month had past from the date of my 1st request for a refund, ( 04 March) & confirmation from them early April). They did blame Easter, however I started this a month prior to easter so I don't accept that. It was only then that I realised the DEBIT card I paid with originally, had expired since and been replaced. So after a few emails back and forth, with one of their head guys in the financial dept, I am pleased to say I got my refund and he was very quick to reply, and bent over backwards to help sort it. FYI expired debit cards are always linked to your account in NZ. You will however require that payment receipt number to give to the cards dept at the bank to speed up them allocating the funds to your account. They may have it sitting for a few weeks.