No necessities like dishwashing detergent or trash bags We didn't realize that you needed to pre-arrange for pool heat so we lost 2 days waiting for it to be turned on and then heat up. Then when we were ready to finally use it it had been turned off. So we really didn't get to enjoy the pool. There were no trash bags, laundry detergent or dishwashing detergent. So keeping the house clean and getting it ready for move-out turned out to be difficult. There were 3 occasions where I called the management number. It was only answered once. The other 2 times it was not answered and I never received a call back.

Convenient And spacious This was a perfect place to stay! We need to be close to the convention center and it was literally three minutes away. Everything was clean and comfortable. The clubhouse is awesome and the running track is peaceful in the morning.

Our stay was great Our stay was great! the house is beautiful and well kept. However we did have some issues when the second floor light switch went off in the kids rooms and bathroom and they had no power for 12hrs. And we also had some issues with the direction of reserving the grill. My family was under the impression that the grill was included but it was not and we had plans to grill on Saturday and spend time as a family and we could not because we had to wait until Monday. Otherwise things were excellent. Everything was as described in the picture.

Great stay. Wonderful experience! My family are I just spent 12nights at this beautiful 3bedroom apartment. We arrived to meet everything literally as described.The apartment was very neat and cozy. It has a lovely bathroom attached to the master's bedroom and the second bathroom is shared by the other 2rooms.All bedrooms had a Tv. The kitchen is fully furnished and ready for use. Whenever we had any issue, Leandro in maintenance was always over( with a kind smile) quickly to sort it out. He made our stay quite comfortable. The environment where this apartment is located is quite pleasant. We had access to a pool and gym located on the premises. There are 2 grocery stores literally close by. International drive is a few minutes away by car. Having such a great place to come back to, every evening after an exhausting day at the theme parks, made our vacation even more perfect. I will definitely stay here again when next I am in Orlando.

Once we arrived at our vacation home Once we arrived at our vacation home, the home hadn’t been cleaned at all. We had driven 7.5 hours and we were ready to kick back and relax. Instead we had to come into a filthy home that should have been inspected before arrival. We were given accommodations at the same level, but no service recovery. For a company that is supposed to be professional, some form of service recovery should have been given. I was told that I would receive a call from management and I never heard anything else from her. I will never use this company again. I wish I could have uploaded the photos. Absolutely disgusting!!!