Mary K
GB2404 Shore Dr. S. 2404 Shore Dr., South was our house. The AC unit does not cool the house, a guest got stuck in the elevator and maintenance helped get her out. Three story house and the elevator was NEVER fixed. The master bedroom wall leaked profusely down the wall into an outlet. Grill was filthy. Electrical outlet on porch was hanging out and very dangerous to all involved. Railing on the third floor porch was loose and very dangerous. Maintenance was told and never fixed it. Trash in the dunes, all plastic deck chairs broken. Floor filthy underneath furniture. Check in time moved up 1 hour without letting us know. We left a list of complaints with Treasure Realty when we left on Saturday. It is now Thursday an no one had contacted us nor will they answer our calls when we follow up. We have read several reviews which are very similar complaints. Very disappointing experience. We expected more for the amount we paid for this rental.
Dawn Johnson
GBWe have vacationed @ North Topsail… We have vacationed @ North Topsail Beach for 7 yrs and Treasure Realty was the agency we rented through. The check in process is very organized and folks are very friendly and helpful. Maintenance issues were handled in a timely manner, usually the same day we requested service. We rent the same unit each Summer & it is well stocked & maintained.
James McElroy
GBWe had three issues with the rental… We had three issues with the rental property.....went to the office in Surf City and talked directly to a rep about them and was assured they would be taken care of immediately. 2 days later it took a second contact Treasure Realty to get the issues looked at. The first "face to face" was never put into the system by the rep. Other than not having anything "fixed" while we were there for the remainder of our rental period, we did have a great time not only on the property but at the beach and surrounding area as well.
Melanie Faith
GBThe associates at Treasure Realty were… The associates at Treasure Realty were communicative and clear. The check-in packet was wonderful, and they took the time to explain it all. I just loved the condo, as did my entire family. It was clean and just as described online. I'll be returning to rent another condo next summer. Great job! :)
Danielle Bates
GBTreasure Realty made our Spring Break… Treasure Realty made our Spring Break vacation a seamless experience. We've been to Topsail many times over the years, and this rental was our best yet. Everything was exactly as described and pictured online, and the Treasure team was great to work with, as always -- very friendly and responsive to our both pre-travel questions and on-site needs. We'll be back!