Deneen Allen-Bailey
GBMost everything was great but,,,, Most everything was great. We had a misunderstanding where Treasure told me we had to sign another form about 3 days before checkin. There was a rush receiving these forms and emailing signed forms back to Treasure. Everything else was perfect! Thanks! This isn’t a complaint to Treasure but If someone could relay to the owners. We had trouble getting the living room DVD player to work. If someone could please have step by step written instructions on how to use the DVD player. Thanks!
BLG
GBStay Away...Go Elsewhere Our family rented a house for one week from Treasure Reality. The house was left unclean and furniture broken. Treasure reality was unresponsive to concerns until our trip had concluded, and even then providing horrible customer service. Provided the many options out there and current COVID concerns, I would strongly suggest you opt for another provider or will likely be thoroughly disappointed.
Danielle Bates
GBTreasure Realty made our Spring Break… Treasure Realty made our Spring Break vacation a seamless experience. We've been to Topsail many times over the years, and this rental was our best yet. Everything was exactly as described and pictured online, and the Treasure team was great to work with, as always -- very friendly and responsive to our both pre-travel questions and on-site needs. We'll be back!
Stacey Strano
GBThis was our first time renting from… This was our first time renting from Treasure Realty and we were really impressed with their clear communication and how easy they were to rent from! The condo we rented was just as described, very clean, and the entire facility (Shipwatch Villas) so nice. If we venture to N. Topsail again, we'd most definitely go thru Treasure Realty next time!
Nicholas Zeleznikar
GBBEWARE of this company BEWARE! There is a hurricane right now and the island has a mandated evacuation! We purchased the travel insurance and they still won’t reimburse. In the emails they have sent they expect us to sit on a will call basis and wait to see when they the evacuation is lifted, see if the house is intact! They will only let us file the claim if it is 4 or more days into the vacation. That means that we have to wait to drive 12 hrs to get there and then only have 3 days there and drive 13 hrs home! Terrible company and horrible customer service! DO NOT USE THEM!