Vrbo is a SCAM Vrbo is a SCAM, never again ! I booked the sea view apartment in Hurgadha, Egypt ID: HA-481BOZ and the host phone number in the Vrbo system was wrong. After contacting Virbo agents Rowena and later on Noel via chat they could not find the host and when I canceled the reservation, and requested refund I've been told that money is already with the host who does not exist and they can not do anything SCAAAAAAM !

Listing on VRBO used to be a very easy…. Not any more. Listing on VRBO used to be a very easy process. Now putting up a new listing is a nighmare. I have spent over an hour trying to put up a new listing and I keep getting this error message for over an hour: "Try refreshing the page. We're having trouble loading this. Wait a moment, then try again." I tried calling the customer service number at 8:40 am on a Tuesday morning and received a recorded message that their offices are closed and to call back later. This is horrific customer service and a terrible website. How can the website have issues at the very beginning of the listing process for over an hour. This is not the first time I've had problems trying to put up a listing.

Terrible Company This company needs striking off. They are on watchdog right now. Clients are going to properties booked with Vrbo abroad only to find it does not exist or is closed. Criminal!

Shambles of a company I am of disbelief that a company with such awful customer service and shoddy processes exist, 1 star is an extremely kind rating. Our booking which slept 12 people was double booked and we didn't find out until we were nearly at the property. We phoned the host who advised there was already a family in the property. After speaking with VRBO who offered no assistance, no support and had no empathy for the situation, 12 people were left with no where to go. We are still waiting on a refund from VRBO weeks later even though this wasn't our error and it quite frankly ruined a birthday weekend. If you want to be disappointed, disheartened and out of pocket then VRBO is the company for you.

Horrible company They charge me a fee for canceling a reservation that I didn’t even approve. This is one of the worst companies I think I have ever worked with. Do not recommend using them at all.