Vrbo

1011 W 5th St #300, 78703, Austin, United States
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1.40
Based on 20 Reviews

5

5.00%

4

0.00%

3

5.00%

2

10.00%

1

80.00%
About Vrbo

Vrbo is a top ranked vacation rental site with over +2 million Vacation homes, apartments, condos, b&b, cabins, beach houses & vacation villa rentals - Rent from the owners and save. Perfect for Family Vacations, Reunions & Group Travel, Vacation Home Rentals provide discount lodging & accommodations - better than hotels, last minute & discount travel and tourism.

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Drago Vukalovic
RS

Vrbo is a SCAM Vrbo is a SCAM, never again ! I booked the sea view apartment in Hurgadha, Egypt ID: HA-481BOZ and the host phone number in the Vrbo system was wrong. After contacting Virbo agents Rowena and later on Noel via chat they could not find the host and when I canceled the reservation, and requested refund I've been told that money is already with the host who does not exist and they can not do anything SCAAAAAAM !

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stacerb
GB

Impossible cancellation process Impossible cancellation process. I tried multiple times to cancel my reservations within the alottled time. No reponse from propery owner, chatted with an agent who said she would cancel the reservations, this never happened. Called VRBO multiple times and was cutoff with no explanation. 2 weeks later, I still don't have a confirmed cancellation or refund of $600. I have rented multiple times with AirBnb and never had any issue. This feels a bit like fraud. I will never book with VRBO , and neither should you.

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Sophia L. O'Connor
PT

VRBO ruined our vacation VRBO ruined our vacation! They are part of the same company we refuse to ever work with again which is Expedia. They will not advocate for your experience as a customer. Their business model is not to give a refund no matter what. Even when the host of the VRBO had a mattress that was made of coils and rocks. I recommend that you work with airbnb instead of VRBO.

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Ece S.
TR

We had a terrible experience trying to… We had a terrible experience trying to receive our full refund for a reservation that we had to cancel due to the host deciding to stay at the property that weekend. Been a month now and we still have not received the Vrbo fee refund while the vacasa refund has already arrived 10 days ago. Worst vacation experience ever. Situation still not solved

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Maribel Figueredo
GB

Listing on VRBO used to be a very easy…. Not any more. Listing on VRBO used to be a very easy process. Now putting up a new listing is a nighmare. I have spent over an hour trying to put up a new listing and I keep getting this error message for over an hour: "Try refreshing the page. We're having trouble loading this. Wait a moment, then try again." I tried calling the customer service number at 8:40 am on a Tuesday morning and received a recorded message that their offices are closed and to call back later. This is horrific customer service and a terrible website. How can the website have issues at the very beginning of the listing process for over an hour. This is not the first time I've had problems trying to put up a listing.

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