Maribel Figueredo
GBListing on VRBO used to be a very easy…. Not any more. Listing on VRBO used to be a very easy process. Now putting up a new listing is a nighmare. I have spent over an hour trying to put up a new listing and I keep getting this error message for over an hour: "Try refreshing the page. We're having trouble loading this. Wait a moment, then try again." I tried calling the customer service number at 8:40 am on a Tuesday morning and received a recorded message that their offices are closed and to call back later. This is horrific customer service and a terrible website. How can the website have issues at the very beginning of the listing process for over an hour. This is not the first time I've had problems trying to put up a listing.
Drago Vukalovic
RSVrbo is a SCAM Vrbo is a SCAM, never again ! I booked the sea view apartment in Hurgadha, Egypt ID: HA-481BOZ and the host phone number in the Vrbo system was wrong. After contacting Virbo agents Rowena and later on Noel via chat they could not find the host and when I canceled the reservation, and requested refund I've been told that money is already with the host who does not exist and they can not do anything SCAAAAAAM !
Sexy Gamer
CAI just booked a hotel room through… I just booked a hotel room through expedia, and nothing was written about some fee. No where ever was it even talking about VRBO and they took a whole 12% more from my account for no reason whatsoever.
Lisa Keeler Keenan
MXVRBO bad service and no help in emergencies VRBO has shockingly bad customer service. When we arrived at our destination- with confirmation of the reservation- we contacted the owner as we had not gotten arrival info. The owner told us he had taken down his VRBO account and removed his property from the site months ago. (!) When we called VRBO for help they gave us the run around and left us waiting for 6hrs. Before putting us into a 2nd rate hotel for 2 days. They said they would get us another apartment which they did not (this after at least 30 conversations and 20 emails). Then they left us Literally on the street with suitcases and no where to stay. They told us to find our own place and they would “reimburse us”. Clearly- we did not trust that they would reimburse us as they never offered to do so with the $1,000 we had already given them. So - VRBO does NOT have your back when a rental reservation falls through. I am Writing this standing on the street with my suitcases around me and with no where to go. I am still waiting for a solution that does mean shelling out more $ or staying in a bad hotel. I will never use them again - and I will write this bad review on every site I can find to do so. Case number: 126670322
Richard Seigle
GBExceptional stay Fantastic old home but interior redone really well. quite enjoyable especially new hot tub. great location in twenty nine palms. very close to north entrance to Joshua tree national park.