They don't answers emails They don't answers emails. Are they even still in business?

Refused to refund 25 percent of our… Refused to refund 25 percent of our deposit on trip to Italy after the airlines stopped flying there and the country closed down due to the coronavirus pandemic. Received full refunds from everyone else except RentVillas! They were recommended by Ric Steves ......very disappointing!! Dr Tom B

The villa was absolutely charming The villa was absolutely charming. It has been beautifully restored with up to date appliances and furnishings, while maintaining an old world charm. It was maintained in spotless condition. The location is ideal - a few steps from the Campo and settled amongst lovely shops. The next time we visit Siena I can't imagine staying anywhere else.

My friends and I have been planning for… My friends and I have been planning for our 50th celebration at a villa in the Amalfi Coast, then Covid hit. We had already paid the majority of our fee but couldn't make the trip. We felt that rentvillas was more amenable toward the villa owner than our party. Needless to say, we are out over $6000 and no trip. We were told that the villa owner would only reschedule our dates for an additional (almost) $3000 for the same timeframe in 2023. We are extremely disappointed w/ both the villa owner & Rentvillas. Therefore, we cannot in good conscience recommend Rentvillas to any other party. It is a sad state.

Web Site Tremendous! You have a tremendous web site, really easy to use, user friendly, and I like the reviews. I have utilized you Three times. I normally book far out in advance (year or More) and with my work load I do not always remember process and updates, so sometimes I will email questions. Kind of feel like I am bugging them by asking questions. Sometimes the questions will be repetitive because I forgot from six months ago when I first asked, and I will get an email of the email sent six months ago, kind of like why don't you do your homework we already emailed you the same information six months ago. Which unfortunately due to volume of emails sometimes it is easier to just ask the question than do the research and it appears that is annoying to the RentVilla team. However, I love the web site, but kind of feel like I am a nuisance. Anyway hope this information helps.