Taken our money & now 2 weeks before we… Taken our money & now 2 weeks before we are due to fly in, they are ghosting us. Cannot recommend

Don't Trust This Company We pre-paid $1,775 for an Italian villa through Rentvillas.com and two months before departure, was contacted by the CEO that they were unable to make the payment to the villa and we would need to pay the fees directly to the villa--again--if we wished to keep the reservation. Crushing, given we had saved for two years for this trip. CEO promised to reimburse us after selling some assets but it's been 5 months and he stopped responding after a couple months.

Over 30 days & unable to contact via… Over 30 days & unable to contact via phone , webpage & email . In dispute with major credit card company - have to wait a few more weeks before credit goes from provisional to permanent . $$$$

This was our first trip to France and we could not have done it (perfectly) without Rentvillas This was our first trip to France and RentVillas went above and beyond to ensure a fabulous vacation. I asked questions outside of our rental and Krista put me in touch with tour groups and others to complete our experience in France. Their web-site and "suitcase" enabled me to see, confirm and print any and all documents regarding payments, timing, house details, etc. Kudos to Rentvillas. We will definitely use them again!

I wouldn’t even give this company 1… I wouldn’t even give this company 1 star! A 50% deposit (9K) was paid in April of 2022 for a villa rental on lake como Italy next august and yet is available on VRBO. Not one phone call or email has been returned since April except from my travel advisor who advised me to dispute charge with my cc company asap. Do not trust or do business with this company please!!!!!!