ROBERT FERRARI
GBVery professional and knowledgeable of… Very professional and knowledgeable of the places we want to travel to. Prompt response to our questions and always available to discuss and meet our requirements.
RONALD CUTLER
GBThe reservationPleasant experience was… The reservation experience was friendly, courteous, and efficient. All questions were answered. When I called back later with additional questions I had the same experience,friendly, courteous, and efficient. Not trying to sell me something.
THOMAS HALSTRICK
DEWhen I was in Australia in a hotel… When I was in Australia in a hotel booked with Five star alliance i had a problem with my booking. When I contacted the service line they helped me even though there was a time difference of 10 hours.Great service!! Thank you
JOHN SHORT
GBPositive Experience John handled my reservation with expertise, efficiency and courtesy. He answered all questions, offered suggestions, and took care of the booking; and later helped with a change I needed to make. It was a positive and painless experience.
KARIN HAYES
GBJohn is always very responsive and very… John is always very responsive and very knowledgeable about hotels everywhere. I’ve used FSA for 5 years all over the world.