Mark Dolecki
GBI was impressed that the agent asked… I was impressed that the agent asked all of the questions that would be addressed in the terms and conditions as well as the pros and cons of various options. For example he asked about food allergies and explained the difference between Gold and Silver train amenities.
Richard Rose
GBVacations bu Rail helpful Agent was courteous, responsive and knowledgeable. And their music while waiting was good though repetitive.
customer
GBon line booking is smooth and live… on line booking is smooth and live agents jumped inright away to finish the process
Joyce Lutz
GBExcellent Customer Service I spoke with Paul about an issue with the correct name on my account. Paul was very helpful, interested in my plans and worked to ensure everything was set up as I needed.
Nancy Spiegel
GBAshanti patiently answered our… Ashanti patiently answered our questions, sent us photos, and helped two of us on a conference call to each make a deposit and book our trip