Vacations By Rail

309 West Washington Street Suite 650, 60606, Chicago, United States
http://vacationsbyrail.com
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4.55
Based on 20 Reviews

5

85.00%

4

0.00%

3

5.00%

2

5.00%

1

5.00%
About Vacations By Rail

Vacations By Rail is the trusted authority on rail vacations. Vacations By Rail offers the largest selection of independent rail vacations, escorted rail tours, luxury rail journeys and custom train vacations to destinations in North America, Europe and beyond, as well as a comprehensive selection of European Rail Passes and European City to City train tickets. Vacations By Rail provides its customers with expert, independent advice when planning rail vacations. Our goal is to bridge the gap between the allure of rail travel and the knowledge required to plan and enjoy a rail vacation. We strive to provide customers with frank, candid information based on prior customer feedback, in-depth product knowledge and first hand rail travel experience. Our Rail Specialists act as advisors and educators assisting customers with researching, planning and booking rail vacations best suited for the individual travelers.

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LINDA WHITELEY
GB

Excellent customer service We had a change of plans and customer service did an excellent job of helping us. The attention to every detail and follow up was timely. Answered any questions and gave us positive feedback. Customer service representative Efi went above and beyond making sure we were satisfied.

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Deborah Fitzgeralrd
GB

Invoice I have called twice requesting an email to confirm, we paid 1200 hundred for down payment and am asking for invoice but still have not received it. The first person I went thru did not know about a discount that I received on an email even gave her a code. She said she would call me back but never did. She did give me an email to hold trip. The first person told me a different amount to put down than a second person. I am going to call again today to see if I can get invoice

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ANDREW SMITH
GB

My first call was dropped half way… My first call was dropped half way through providing my information. I called back and got a different agent so I had to start all over again. The second agent did not provide much information or insight into the trip itinerary. Other than that, he was adequate.

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customer
GB

on line booking is smooth and live… on line booking is smooth and live agents jumped inright away to finish the process

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James H Eliassen
GB

Easy to book Easy to book! Our trip to Switzerland on the different trains with Vacations by Rail impressed us so much, we decided this would be a great way to visit Japan.

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