Sherif
ESGood Deals You can find pretty good deals, the main issue i have is the web page, it´s a bit buggy. they also send a lot of emails reminding you of your reservation and offering their concierge support (which is actually pretty good)
Rohan
GBSeamless Support Had a great support experience with Omar! Due to an issue, we were unable to make the trip to Amsterdam and had to cancel our hotel. The website had a bug and wasn't letting us cancel. Got a prompt response on chat from Omar who made it easy.
Mr Ian Nicol
IEComfortable and friendly 5* hotel with exceptional dinner events As well as being a very comfortable, and friendly 5*hotel with exceptional service, they arrange exceptional special dinner events. We enjoy meeting wine growers from around the world, who talk about their vineyards and present their wines which Chef Lisa matches with superb food. There are a range of subjects for special dinners from literary works, to luxury car brands. 17 days of ‘Obsession’ in Jan/Feb each year is a gastronomic delight.
HL
GBFantastic Customer Service Experience The hotel I originally booked with cancelled my reservation so I had to contact @Hotel for help. I was met with wonderful representatives who were able to resolve my issue quickly and efficiently. I'm beyond impressed with their customer service, I'll definitely be using @Hotel again for future bookings. Huge thank you to Sahy and Qetoo for their help!!
Pato
ARMaya was really kind and helpfull… Maya was really kind and helpfull helping me to have some information from my hotel. This is a really good service and I strongly recomend Athotel