Mr Ian Nicol
IEComfortable and friendly 5* hotel with exceptional dinner events As well as being a very comfortable, and friendly 5*hotel with exceptional service, they arrange exceptional special dinner events. We enjoy meeting wine growers from around the world, who talk about their vineyards and present their wines which Chef Lisa matches with superb food. There are a range of subjects for special dinners from literary works, to luxury car brands. 17 days of ‘Obsession’ in Jan/Feb each year is a gastronomic delight.
Michiel van der Ros
NLGreat customer support weeks after my booking Some weeks after having made the unchangeable booking through Athotel, I noticed I made a mistake by my side regarding the check out date. Athotel reached out to the hotel with various arguments on my behalf, after which the hotel showed flexibility and reduced the booking by 1 night as requested. Great support from Athotel with clear communication through WhatsApp.
Friend of Ted
GBBeautiful hotel with the nicest staff Beautiful hotel with the nicest staff. The location was perfect. Best hotel experience I have had in a long time.
adormi adormi
CRSahy! And the staff at the hotel What made this experience great for me, is a man named Sahy, wow what an incredible asset to this company. He really went above and beyond, more than I have ever experienced in my life ! There was a mistake made on the original booking, him and the @hotel company made sure we were comfortable, and gave us a refund also for the mishap. Sahy spent hours, even of his own time not clocked in, working on this situation for us. I also got to know him a bit, and he’s the most compassionate, authentically kind and caring soul! Thank you oh so much to the amazing Sahy and @hotel I will definitely use this Caring company again to help book. ;)
Rohan
GBSeamless Support Had a great support experience with Omar! Due to an issue, we were unable to make the trip to Amsterdam and had to cancel our hotel. The website had a bug and wasn't letting us cancel. Got a prompt response on chat from Omar who made it easy.