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Trustify360 - Default Title

@hotel

Washington DC, United States

http://athotel.com

Visit this site

4.65

Based on 20 Reviews

85.00%

5.00%

0.00%

5.00%

About @hotel

Welcome to @hotel, the first-ever OTA for Instagram that’s redefining the way we experience travel. With a staggering 45 million followers, we’re harnessing the power of social commerce to deliver the most incredible hotel deals in all the popular destinations worldwide. We’re more than just a booking site—we’re on a mission to transform the way we see the world. Travel sparks curiosity, fosters compassion, and creates real human connections that transcend borders. It’s a transformative experience that leaves a lasting impact on our souls. Our mission is to make the world a more curious place by reigniting our collective curiosity and encouraging human connections that change the way we live. At @hotel, we believe in Radical Hospitality, where every guest is treated like family. The hospitality industry has normalized mediocrity, but we’re here to shake things up. Our Guest Services team goes above and beyond to create a comprehensive customer support experience that’s unmatched in the industry. We don’t just meet expectations; we exceed them in ways that make our guests feel loved and appreciated. Our passion for supporting travelers on our platform is our love letter to the modern traveler. We want to inspire you to dream bigger and experience more because, at the end of the day, it’s not just about the destination—it’s about the journey.

Contact Info

http://athotel.com
Washington DC, United States
support@athotel.com

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Comfortable and friendly 5* hotel with exceptional dinner events As well as being a very comfortable, and friendly 5*hotel with exceptional service, they arrange exceptional special dinner events. We enjoy meeting wine growers from around the world, who talk about their vineyards and present their wines which Chef Lisa matches with superb food. There are a range of subjects for special dinners from literary works, to luxury car brands. 17 days of ‘Obsession’ in Jan/Feb each year is a gastronomic delight.

Fantastic Customer Service Experience The hotel I originally booked with cancelled my reservation so I had to contact @Hotel for help. I was met with wonderful representatives who were able to resolve my issue quickly and efficiently. I'm beyond impressed with their customer service, I'll definitely be using @Hotel again for future bookings. Huge thank you to Sahy and Qetoo for their help!!

Beautiful hotel with the nicest staff Beautiful hotel with the nicest staff. The location was perfect. Best hotel experience I have had in a long time.

Sahy! And the staff at the hotel What made this experience great for me, is a man named Sahy, wow what an incredible asset to this company. He really went above and beyond, more than I have ever experienced in my life ! There was a mistake made on the original booking, him and the @hotel company made sure we were comfortable, and gave us a refund also for the mishap. Sahy spent hours, even of his own time not clocked in, working on this situation for us. I also got to know him a bit, and he’s the most compassionate, authentically kind and caring soul! Thank you oh so much to the amazing Sahy and @hotel I will definitely use this Caring company again to help book. ;)

Great customer support weeks after my booking Some weeks after having made the unchangeable booking through Athotel, I noticed I made a mistake by my side regarding the check out date. Athotel reached out to the hotel with various arguments on my behalf, after which the hotel showed flexibility and reduced the booking by 1 night as requested. Great support from Athotel with clear communication through WhatsApp.

@hotel

http://athotel.com

About @hotel

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Contact Info

Mr Ian Nicol

HL

Friend of Ted

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Michiel van der Ros