Vicki Shellenberger
GBKellee at Hampton Customer Service Kellee spoke clearly on the phone. She exemplified patience and kindness. She explained details with assurance. It was a pleasure doing business with Hampton Inn & Kellee.
nick
GBDarla " The Smart One," Darla is the only one that didn't hang up on me , due to I was having issues with my credit card , she helped me out instead of hanging up on me ...my card was on lock mode ,once I unlocked it there was no problem , Benjamin needs more patience Darla gets a 10 for customer service Give her a raise and let her train the new people coming on board after Benjamin I called another 2 times and the same thing happened they disconnected me when my card didn't go through ....then I got Darla I explained my situation to her and she figured it out .....woman in the work force are better than these ignorant guys .....I almost didn't book the Omni ...Thank Darla , maybe like a little gift certificate or something ...you will get it back 10 fold
SammyJ
GBI booked a stay which I had to move to… I booked a stay which I had to move to another date. The representative was helpful in canceling the original booking and then booking a new reservation. Good job. Now waiting to make sure the cancelation go's without a hitch
Sidney
GBReservation was fine Reservation was fine, hotel room not fine, no toilet tissue or even a holder for it, bug in bathtub and spiders
LINDA ROSS
GBChris was very helpful in answering all… Chris was very helpful in answering all my questions and finding a room within our budget with AAA discount. Also have a free cancellation up to 2 days before reservation date in case our appointment date changes.