valeria aurino
DKImpossible to delete my profile I subscribed only to look for rooms for a group, but first of all I can't manage to delete my profile, and secondly I keep receiving spam from them regarding a hotel stay I never booked. Awful website.
Patricia Condon
GBSmooth as Silk Reservation Very pleasant, quick reservation person. Conformation for a one night stay at a fine location we visited in 2019. Assured me that staying with two show dogs was still fine.
Ángel Barbosa
GBGreat customer service was very… Great customer service was very pleasing and help me the whole way to get the best rate I could get. I would love to speak to this person again Any day
David
GBAlex was great. I tried to use the online system to extend my reservation and, failing at that, spoke to a man on the 800 number provided in the Confirmation email. He was an idiot. I then called the hotel directly and spoke to Alex in reservations. He was very helpful and very pleasant and he extended my reservation by one day, as requested. My experience with your online system and with the idiot at the 800 number almost prompted me to cancel, but Alex saved the day for me. Much praise and thanks to him !
Cindy Nelson
GBGood Customer Service I spoke to Edgar. He was friendly and helpful. He was able to give me the reservation I wanted.