valeria aurino
DKImpossible to delete my profile I subscribed only to look for rooms for a group, but first of all I can't manage to delete my profile, and secondly I keep receiving spam from them regarding a hotel stay I never booked. Awful website.
LINDA ROSS
GBChris was very helpful in answering all… Chris was very helpful in answering all my questions and finding a room within our budget with AAA discount. Also have a free cancellation up to 2 days before reservation date in case our appointment date changes.
customer
GBFrustrating because he could not find… Frustrating because he could not find my hotel. It took 15 minutes to identify the hotel in michigan- not TX, Oregon or Massachusetts. Not confident that my reservation will hold and be there when we all show up.
Linda Smith
GBPleasant Experience I spoke with Maria on 05/02/24. She was very bubbly, courteous and thorough. She was also quite knowledgeable regarding hotel configuration for rooms and hotel policy. In short, she was a delight.🌞
David
GBAlex was great. I tried to use the online system to extend my reservation and, failing at that, spoke to a man on the 800 number provided in the Confirmation email. He was an idiot. I then called the hotel directly and spoke to Alex in reservations. He was very helpful and very pleasant and he extended my reservation by one day, as requested. My experience with your online system and with the idiot at the 800 number almost prompted me to cancel, but Alex saved the day for me. Much praise and thanks to him !