Very Bad Experience!! Very Bad Experience!!! flight abruptly scrapped. Zero communication. Forced to endure an overnight stay for the next day's flight due to purported overbooking. Rescheduled for the following day. Customer service appears to be outsourced to India, where they exhibit utter unhelpfulness and a profound lack of awareness. It's as if nobody cares in the least.

suite a un accident sur… suite a un accident sur le tarmac 41h de décalage de decollage

Never using this site again or any… Never using this site again or any other third party. Can't even sit together with my parents because I couldn't choose our seats.

Need a last minute cancellation I would need to make a last min cancellation for 1 out of 4 passengers. Wasn't confident on how to go about, I seek help for support agent thru the chat. Quite instantly, an agent was online to help me with the cancellation, followed with confirmation and refund voucher sent to my email. Within 5min, everything was settled, bravo!!! Many thanks to the support agent, Bledar, who provided me with such excellent and timely assistance.

Flight Cancellation I booked a flight, they cancelled & offered another flight which was unsuitable, so I rejected it. They offered another which still didn't allow enough time from my connecting Flight. I requested a refund. They offered a travel credit. If I want a refund, I lose $57 as their handling fee. This is outright theft as they sold the original flight (which I suspect never existed) they cancelled & failed to find a suitable alternate flight. Now they want me to pay for their errors. I would say stay away from this booking site. :( No resolution so far.