Never using this site again or any… Never using this site again or any other third party. Can't even sit together with my parents because I couldn't choose our seats.

Need a last minute cancellation I would need to make a last min cancellation for 1 out of 4 passengers. Wasn't confident on how to go about, I seek help for support agent thru the chat. Quite instantly, an agent was online to help me with the cancellation, followed with confirmation and refund voucher sent to my email. Within 5min, everything was settled, bravo!!! Many thanks to the support agent, Bledar, who provided me with such excellent and timely assistance.

I requested a change I requested a change, they said no problem, then send me an email to accept an extra payment, I accepted and the next day they said, the change was not possible, the pint is they never give me alternative options, verified by them, so I have to change again, they arbitrarily disabled the change. After 3 days, I tried to request a cancellation but the website did not enable that option, and It was impossible to request a change. Finally, I lost the flight, I lost the money, I am trying to connect with them for a refund, no answer till 3 day after the flight. Worse customer service. Do somebody knows who supervise this websites??

There is a quick, successful and understanding response to customers, which I appreciate very much I have been trying several times to change the date of my flight reservation, and each time in the penultimate stage it does not work because the crew sends me a message via email that I must communicate by phone, and my phone never receives international calls, and now I spoke with a representative and she told me that my matters will be handled. By booking by email and taking my note into consideration in order to successfully change the date of my reservation

couldn't find something less than one star couldn't find something less than one star. long story short , they charged with different price than the one shown on their website during confirmation. 5 min after booking I cancelled and they sent an email they need 4 weeks to refund the amount minus $60 for their processing fee. most airlines cancel for free and do instant refund within 24 hours window. these scammers wanna charge $60 for cancellation within 5 min !!