Yogaraj
INGreat support from Sonia Travomint Today I booked a ticket but it was not confirmed due to seat allotment. In the meantime, support executive SONIA did a great job of communicating with both end airlines and our side to resolve the ticket issue. SoNIA helped to confirm the ticket on the same date. Thanks
Nisha Rawat
INVery responsive and helpful staff Thank you Harshit and Sumita for helping me book the flight tickets. Both of you are true example of customer obsession :) Harshit- Thank you for bearing with me to find the flights that also with my frequently changing request and still keeping up your patience..it is remarkable. Sumita- Thank you for calling me and assuring that tickets are confirmed. Your call made me sleep well :) Thank you guys :) Really appreciate all your assistance.
Rikesh Salian
INAmazing Experience for someone who read the negative reviews online So, due to some technical issues, I received a mail stating that the tickets are pending confirmation and reading the reviews online just got me more anxious on those tickets. But as soon as I was able to reach Sonia (the executive on the other end), she took the time to make sure that I receive all my confirmations while I was on the call with her itself. She did not just stop at sharing the PNR confirmation numbers through text messages but also made sure I got them on the mail as well just to allay some of the fears I had with the website!! Thanks, Sonia for all the support!! You have definitely won your company "Travomint" a loyal customer in me!
AVG
GBLast min book- Thanks Rukshana I had booked a ticket last minute on Travomint, but somehow the airline did not confirm the ticket. When I called Travomint, Miss Rukshana assisted me in every way possible. She was extremely warm, patient and found an alternate ticket around the same time and same price. She kept searching until I got a ticket. I am so pleased with Travomint's service and especially Miss Rukshana's assistance and her skill set to deal with customers in a stressful situation. Thank you Travomint and Miss Rukshana :)
Airam
GBThe experience was very fast The experience was fast, I did my research, Staff promptly responded to my question, provided answers and where necessary advised on next steps. Staff are polite. Thank you.