DR PARUL
INEMAIL ID CRASHED I LOST MY FLIGHT DETAILS MY EMAIL ID CRASHED I LOST MY FLIGHT DETAILS.I COULDNT REMEMBER MY FLIGHT NAME ALSO.SO I WENT THROUGH MY DEBIT CARD TRANSACTION I FOUND OUT I BOOKED IT THRU TRAVOMINT.I IMMEDIATELY SEARCHED CUSTOMER CARE.I SPOKE WITH SALMAN HE WAS QUICK TO HELP ME AND SOLVE MY ISSUE.VERY GOOD LISTENER AND HELPFUL.THANK U SO MUCH.
Rikesh Salian
INAmazing Experience for someone who read the negative reviews online So, due to some technical issues, I received a mail stating that the tickets are pending confirmation and reading the reviews online just got me more anxious on those tickets. But as soon as I was able to reach Sonia (the executive on the other end), she took the time to make sure that I receive all my confirmations while I was on the call with her itself. She did not just stop at sharing the PNR confirmation numbers through text messages but also made sure I got them on the mail as well just to allay some of the fears I had with the website!! Thanks, Sonia for all the support!! You have definitely won your company "Travomint" a loyal customer in me!
Anna
GBSo nice! This was my first booking with Travomint. I called and spoke with representative Kathy Jason, who was super nice and super helpful. She supported me in all questions regarding the tickets.
Airam
GBThe experience was very fast The experience was fast, I did my research, Staff promptly responded to my question, provided answers and where necessary advised on next steps. Staff are polite. Thank you.
Uday Sodhi
INGood and prompt response! Good experience over all with your website, there was prompt response from the Chat as well. Quite an interactive customer care service and quick. Well done and hopefully you are able to keep it up in future as well!