Milind Joshi
INQuick Changes in plan resolved through support I had to make changes to my plan and reschedule some flights but faced complications. Thankfully I contacted customer support and my issue was resolved over email within few hours of discussion. Thank you Salman for the quick resolution .
Frank
GBNeeded to confirm payment and booking… The bank stopped the payment to check potential fraud and I used a different card. It wasn’t clear if the payment went through, so I tried the chat with Eric. He confirmed the payment as complete and booked the flight. It put our minds at ease knowing the booking and payment actions were complete. Eric sent the email with the tickets confirmed within 30 minutes.
Uday Sodhi
INGood and prompt response! Good experience over all with your website, there was prompt response from the Chat as well. Quite an interactive customer care service and quick. Well done and hopefully you are able to keep it up in future as well!
Ankita Redkar
INExcellent customer service I was trying to book my flight and due to some technical reasons I couldn’t get through the booking process. The message on the screen said the customer care executive will get back in case of failed booking, so I waited for call and Mr Sumant called me and explained the situation and booked for the next convenient flight, he made sure that I got the confirmation email as well, he also answered my queries in very professional manner. Appreciate his help! 😊
Yogaraj
INGreat support from Sonia Travomint Today I booked a ticket but it was not confirmed due to seat allotment. In the meantime, support executive SONIA did a great job of communicating with both end airlines and our side to resolve the ticket issue. SoNIA helped to confirm the ticket on the same date. Thanks