Amazing Experience for someone who read the negative reviews online So, due to some technical issues, I received a mail stating that the tickets are pending confirmation and reading the reviews online just got me more anxious on those tickets. But as soon as I was able to reach Sonia (the executive on the other end), she took the time to make sure that I receive all my confirmations while I was on the call with her itself. She did not just stop at sharing the PNR confirmation numbers through text messages but also made sure I got them on the mail as well just to allay some of the fears I had with the website!! Thanks, Sonia for all the support!! You have definitely won your company "Travomint" a loyal customer in me!

Very responsive and helpful staff Thank you Harshit and Sumita for helping me book the flight tickets. Both of you are true example of customer obsession :) Harshit- Thank you for bearing with me to find the flights that also with my frequently changing request and still keeping up your patience..it is remarkable. Sumita- Thank you for calling me and assuring that tickets are confirmed. Your call made me sleep well :) Thank you guys :) Really appreciate all your assistance.

Good and prompt response! Good experience over all with your website, there was prompt response from the Chat as well. Quite an interactive customer care service and quick. Well done and hopefully you are able to keep it up in future as well!

Needed to confirm payment and booking… The bank stopped the payment to check potential fraud and I used a different card. It wasn’t clear if the payment went through, so I tried the chat with Eric. He confirmed the payment as complete and booked the flight. It put our minds at ease knowing the booking and payment actions were complete. Eric sent the email with the tickets confirmed within 30 minutes.

Refund issue resolved We have been facing one refund issues regarding our flight and the response from airline and travomint customer care was pending. Today we spoke to MR. Salman from the refunds department, he is a good listener , possess a good interpersonal skill to handle clients , quick in resolving the issue for us . I thank travomint and his team and Mr Salman for helping us .