New Implementation The conversion from our old systems to the Paycom complete HCM system was the best I have ever been involved with. The assigned project manager had an excellent command of the platform and effectively customized areas of the system around our needs. The entire project was managed thoroughly with excellent communication and follow-up and kept on schedule.

The implantation team was AWESOME The implantation team was AWESOME! Very helpful and knowledgeable. The schedule that we all came to agreement on was very nice as well. We knew exactly what we were going to be working on and the deadlines we had. Even before that the Sales Team was great. Very helpful with all our questions, and made sure we knew how the system worked before we committed.

Amazing Company to Work with There is very friendly staff that is always available for support. The specialists are amazing. The client relations specialists are in communication reviewing usage and how we can better utilize all that Paycom offers. Everyone that I work directly with becomes family.

Successful Implementation My implementation specialists, Cassie and Ry, were very kind, helpful, and patient throughout the process. The process was simplified by the templates and questionnaires they provided to gather required info and data. We wanted to begin 2024 on Paycom and we were able to make it happen with Cassie and Ry.

Implementation was our best experience Implementation was probably the smoothest transition. We had two amazing people who were the glue to helping us. Audrey and Kyle another shout out for your excellent customer service and proactiveness. After implementation it hasn't been great but we are hoping things can perk up. We had our implementation specialist for about 3 months but honestly it could be longer. Maybe have an implementation specialist part of the long term care specialist to help. They just have way more knowledge with the system then long term care. Also past people like sales and the introduction to Paycom training never responded back to any concerns we had to help us and guide us to someone who could. That was disappointing. We hope to continue to learn about Paycom's system and use it to the fullest capability.