The whole booking process was very… The whole booking process was very smooth and seamless and the journey from St Petersburg to Moscow and return was first class and extremely comfortable. We were impressed by the welcome we were given on entering the train. Facilities at both St Petersburg and Moscow train stations were excellent. We would thoroughly recommend using this service.

A Nice Experience It's the first time I tried to book tickets through the RussianTrains from my home in Beijing China. And found it become a pretty nice experience. I would like to give a five star evaluation for your service.

Booking a train ticket online was easy… Booking a train ticket online was easy to do. Today I went to the train station to ask about help for our large suitcases when we get to the station. Again, I had helpful people to give me information about this process. I'm looking forward to traveling by train to Riga to see if that is also good.

We have used your services before for… We have used your services before for many years and are 100% satisfied. By booking through this service ahead of time saves you time and hassle and actually money, since most of the time the ticket will cost you more over there.

I was able to make reservations easily enough; a little more English would be helpful. I was able to make reservations quickly enough. One thing I did not understand was my seat assignment on the train from Moscow to Smolensk. I needed a friend who knows more Russian than I do to tell me that my assignment was to a lower bunk, and not to a seat on the lower part of a particular train car. I am happy to learn more Russian, but since so much of your online ticket is in English, perhaps you could add this little bit. And I promise to keep working on Russian, even at my age. (You know what it is! :) )