Robert
GBThe tour was great! The tour was great!. A little more walking than I expected, but always worth while. My illness towards the end of the tour put a bit of a damper on things, but your staff was more than helpful in rescheduling flights etc. My particular thanks to Tim Cave who supported me in my darkest hour. Blessing to you all!
Patti
GBThank you for providing us Thank you for providing us a well planned trip. Everything was wonderful and we were able to visit so many places in Scotland. Our tour guide Gearoid and our bus driver Andy did a great job regarding the places we went giving us all the background information and the rich history of Scotland. I did not get to go horseback riding because of some scheduling changes, but it was all right. I showed Andy and Gearoid pictures of me riding. The two of them looked at the pictures and told me changes I needed to make. So it was actually better.
Mike and Martha
GBTour was good Tour was good. three problems. 1. The tour of Edinburgh Castle was confusing. The tour guide spent greater than 30 minutes outside the castle just talking. We didn't know how much time we would get to walk around. It was very frustrating. 2. A group dinner was scheduled at the Trout Inn. It should have been obvious to our tour guide, Nick, that he needed to help the restaurant organize how to deliver our pre-ordered meals. Someone should have assigned us seating so that the restaurant knew where to deliver the meals. Also, someone should have called ahead and verified that they were ready for us to arrive. As it happened, they were not ready. We had trouble getting drinks, we waited over two hours and never got fed. Unsatisfactory. 3. The final group meal in Windsor was not organized. The restaurant was not big enough to seat all of us in one location. Poor planning.
Tom and Sue Walker
GBLuther Reformation and Bavarian Tour A distinction should be drawn between the administrative people at Reformation Tours and those who were directly involved on the tour (the tour guide and hosts). We were quite pleased with the process of booking the tour. It was very efficiently and professionally done. We were less pleased with the actual tour itself. The tour director had a difficult time in accommodating the needs of those in the group and on occasion was quite curt. Some room accommodations were below expectations. Also, on some occasions misinformation was provided concerning tourist questions. Perhaps the most serious criticism would be the lack of providing time for a lunch meal on the day in Salzburg in which we went for as much as 10 hours without food. While there were apologies for this there was no accommodation to correct the situation, only that we could purchase beverages from the bus driver, adding insult to injury. Several folks commented that "what if one of us was diabetic?"
Jim Eckrich
GBThought the tour was very good Thought the tour was very good. Tour coordinator, Dorothy Kennedy, and driver Werner were excellent. Would also like to commend Don Wolfinger for all his hard work. A couple of the evening group meals were below par, notably the meals in Berlin and Wittenburg. We would have liked to have spent more times in a couple of places like Rothenburg, Salzburg and Munich - but understand the time restrictions. At times we were concerned about some of the older tour participants as they were challenged not only by the walking, but also the considerable stairs at churches and castles. Not sure that part was thoroughly explained.