Thanks to Vivían for fantail customer service! I just booked my round trip flight between Hilo and Long Beach with an amazing agent named Vivian and I can't begin to tell you how profesional, helpful, supportive, friendly, patient, and friendly he was through it! Honestly, this was legendary level customer service, above and beyond for sure. I hope to book all future flights through him. This flight replaces a flight that was booked to leave on December 13th 2023 but I had an accident on the 12th and couldn't go. Vivian was incredible, making sure to prefectly accommodate all my needs in the most prefectly manner, and he represents his occupation so anaconda! I'm very grateful.

Terrible customer service Terrible customer service. I would avoid Wizfair at all costs. I booked with them on their site and hadn't received a confirmation email. Upon this issue, I phoned wizfair. Instead of helping me with my issue, they decided to try and upsell me with another ticket even though I had already paid for tickets!! After going back and forth for a couple minutes, I made it clear that I was not interested in their other tickets. At that point, the fine representative of Wizfair hung up on me and decided to cancel my booking.

Vivian was great I have not booked on this airline so called with questions. Vivian not only answered my questions but had us booked in a matter of minutes.

Murphy was OUT- FRICKIN STANDING Murphy was OUT- FRICKIN STANDING. He was patient, understanding and extremely helpful with our emergency situation. Everything went as well as could be expected and smoother than a typical flight. You should be very proud of this TOP NOTCH EMPLOYEE !

Thanks for Resolving my issue! I have experienced issues while making flight bookings with an airline. That time, I got in touch with one of the Wizfair travel agents who helped me out. I am really grateful to get assistance from them.. I'll surely recommend everyone to get solutions to all your queries vai contacting them.