Multiple bad experiences with Charlene's Safe Ride Charlene's safe ride has been late many times and overcharged a friend of mine without notice. She did not know until she checked her credit card statement. Also, their rates are not competitive compared to other cab companies in the area.

Reliable and would definitely use again Super easy way to make reservation, driver was very nice and got us to the airport for a lower price than any other competitor.

Perfection The kind, prompt, articulate lady driver was a joy. Patient helpful... a fun and relaxed professional ride. Highly recommend!

Does the Job The representative taking reservations was not the most professional of people. She was slightly rude and her demeanor can greatly "put off" many potential customers. Also, for Duke students, it should be emphasized that the $30 is only between Duke and RDU. I think it would be a greater service if Charlene's did not cheap out on giving students rides to Belmont/places close to campus. I will be looking for other cab services.

Professional, dependable and couteous transportation services you can trust. We have relied on CSR for their competitive transportation services over the past 3 years. CSR's customer focus is always professional, safe, friendly and flexible. Their online billing system allows for reliable, quick and secure payment options. Our drivers have always been prompt, courteous and flexible in meeting our needs including a wake-up call, driver name and number for coordinating location and exact time of pick-up and return services.