Today I spoke with customer service… Today I spoke with customer service Rina who was amazing her customer service skills very efficient, polite and knowledgeable also professional. this company portrayed themselves as being a third-party connection with Jett. Blue airlines also turned out to be fraud. They were going to have us pay additional $160 for change airfare reservations that we had no connection to the change the change was due to JetBlue not us.

MARY WAS BY FAR THE MOST HELPFUL OF ALL… MARY WAS BY FAR THE MOST HELPFUL OF ALL YOUR STAFF. SHE WAS VERY CONCISE AND RESOLVED MY ISSUES

On Aug 23rd I was directed to this… On Aug 23rd I was directed to this company while trying to switch one of my passengers for flight I had booked through Expedia/delta for my daughter’s birthday trip to Mexico. I spoked to a representative named Viniy who was able to pull my reservation and everything with Delta and stated she could help me. Now that I think back on it now it’s a scary thing that people have access to your information so easily. Viniy stated due to the price change and availability I would have to cancel my entire booking and rebook the flight over again but could try to get me the rate with another airline and would handle the cancellation with Delta. Viniy sent me emails to confirm the refund I would be getting from Delta and the new charges but to date nothing has been received. I was told to give it sometime but when I follow up there are no updates and recently when I called a representative named Justin became highly aggressive and refuses to assist stating I was contacting the wrong company although I had been speaking to the representative and her teammates previously. At this point I have paid for the flights for 5 people twice and it appears I won’t be getting my $2278.25 refunded back to me. This company is a sham and i am highly upset. If you can stay away because I don’t want what happened to you to happen to me

I didn't have a good experience with… I didn't have a good experience with getting my seat change. Mr Brandon said he's was changing my seats, but he didn't after I paid 1,1000 dollars then I spoke with three supervisors who said they we're going to take care of it they all said it would be taken care of, but that didn't happen they said they were going to call but they didn't. Supervisor names were Mr Ron Mr Leron. And Mr Simard. Wasn't happy with them at all. I spoke with Ms Mary who took care of me today I was very pleased with her. She did everything she said she was going to do. Thank you so much Ms Mary. This is going to be my Honeymoon. Ms Mary is a very nice person I wish I would have spoken to her Three weeks ago.

Cancellation Fee Charged by Flywithcloud but not by airlines I made a big mistake contacting Flywithcould. Thought it was United Airlines. I was charged $150.00 to cancel a flight reservation I had made 5 hours earlier. Later, I contacted United Airlines directly and they said there IS NO CANCELLATION FEE for a reservation canceled within 24 hours. I contacted Flywithcloud to try and get the $150.00 back and they are stalling. So angry that I walked into this scam.