They run trips for Atlas Obscura… They run trips for Atlas Obscura culinary tours in Asia and we've just returned from their fantastic Vietnam culinary trip. The trip was far beyond expectations: the accommodations, activities, places visited, and our lovely guides who became best friends our our ten days spent with them. And the food! They know every local place and the cooking classes we took were the best we've taken anywhere.

Our Atlas Obsura trip guided by Quyen… Our Atlas Obsura trip guided by Quyen exceed my expectations by far. We had so much fun as a group, ate so many wonderful and interesting things, and learn amazing tibits about the country as we traveled through it.

Unprofessional and No Accountability My friend and I booked a Vietnam & Thailand trip with the Indochina Travel from April 28 – May 8, 2023, for ~$13,000. During our time in Vietnam, my friend seriously injured herself and had to go home early for additional medical diagnosis/treatment. I chose to continue on the trip. This was clearly communicated and understood since I was still in Vietnam when my friend departed. The end of the trip was a disaster. Everything went wrong when I arrived in Thailand. There was no one there to pick me up, as planned. I called the contact numbers that were provided on our travel documents. I called the Thailand tour manager (3x) – no answer; I left messages. I called our 2 contacts at Indochina Travel – no answer. I left messages and also sent emails. I also called the tour guide. She picked up the call but she asked who I was and how I got her number. She also said she wasn’t working that day, even though I had a whole afternoon and evening (until 10pm) of sight-seeing activities on my itinerary. At this point, I decided to call the resort and have them come to the airport to pick me up. I figured I would chill out on the beach and wait for someone to call me back. When I called the resort, they said my reservation had been canceled. That’s when I found out that Indochina Travel CANCELED my entire Thailand trip, in error). I have no clue how that happened and Indochina Travel has never provided an explanation as to how this serious error in communication occurred. After waiting at the airport for hours and not hearing back from anyone, I made the decision to go home. As a traveler in a foreign country without a place to stay and no driver/guide, I didn’t have any other choice. I live in Shanghai and there was only 1 non-stop flight from Phuket to Shanghai. So, I changed my ticket from Monday night to Saturday night. Several hours later (a few hours before my flight was scheduled to leave), I finally get a call from the Thailand tour manager apologizing and saying could they come pick me up from the airport, etc. Too late…my flight had already been booked to go home and a whole day had been wasted. A return call within the first few hours would have been the right thing to do. Once I returned home, I sent an email to Indochina Travel asking for a full refund for the Thailand portion on my trip (since it never happened) and to be reimbursed for the change fee to go home 2 days early since they canceled my trip. Indochina Travel did not provide any details or break-out of the Thailand costs and said as a “gesture”, they would refund me $814 . What?! I am sure a private guide, driver, resort, activity fees, etc. was much more that given the price tag of this trip. Also, they refused to reimburse the change fee because they said I “elected” to change my ticket and go home. Again, what?! No accountability whatsoever for their mistake which was the sole cause of this debacle. I am now working with my credit card company to rectify this issue. I usually do not use full-service travel/tour companies. I tend to book my own hotels/flights and only work w/companies to provide private tours (drivers/guides). Lesson learned – this experience has reinforced why I will stick to my status quo in the future.

This was our second trip with ITC… This was our second trip with ITC .There is a lot of up front communication in their trip planning and their ability to recognize what we like and make recommendations is something we've never experienced with any tour organizers. In-country tour manager. We enjoyed the right amount of sightseeing, activities, experiences and downtime.

Outstanding Tour We recently joined the Atlas Obscura Culinary Tour of Vietnam with guides Canh Nguyen Van and Quyen Nguyen and it was the best travel experience we have had. The tour itself was wonderfully organized, but what really made it spectaular was the leadership of Canh and Quyen. Thanks to their attention to detail and enthusiasm for sharing the Vietnamese culture with visitors, they delivered a truly authentic tour. I would highly recommend touring with Canh and Q. In fact, we enjoyed this tour so much, that we are already planning a return trip and will only consider working with Canh and Q.