Rico was patient and very helpful Rico was patient and very helpful. I'm not sure what it was that was making the payment process so slow to confirm, But Rico helped me make sure I was able to request a wheel chair and he helped forward my itinerary to a secondary email.

We had a complicated booking. We had a complicated booking. It involved a third party payment and we were successful to book the flight within the safety measures. Then I had to make a correction with Joselle's excellent help.

I booked a round-trip ticket with the… I booked a round-trip ticket with the help of Criencess. Criencess spent 4 hours helping me determine the cancellation/change policy and choose seats. Criencess is really a good agent that anyone can trust!!! I have a great experience in scholartrip this time!

Exemplary Service: Navigating Flight Changes I had an amazing experience with ScholarTrip's customer service! Ms. Fiel, their representative, went above and beyond to assist me. She showed remarkable patience and expertise as I navigated multiple changes to my international flights. Not only did she meticulously research alternative flights and airports to ensure seamless connections, but she also had to liaise with other airlines as ScholarTrip is a third-party service. Despite the potential 24-hour response time, Ms. Fiel managed to provide me with updates within just an hour or so. Her dedication and efficiency truly made a world of difference for me. I will continue to use ScholarTrip for my future travel plans.

"Leslie" was on point! "Leslie" was on point in assisting us this morning. Our flight was cancelled/not booked without our knowledge and we discovered this while we were at the airport. She was amazing in reaching out to Qatar Airlines to get us a waiver and help us rebook at no additional coat to us. I will absolutely book with ScholarTrip again.