We had a complicated booking. We had a complicated booking. It involved a third party payment and we were successful to book the flight within the safety measures. Then I had to make a correction with Joselle's excellent help.

Mellan's work efficiency is very high Mellan's work efficiency is very high. Several people I contacted before failed to help me solve the problem, but mellan helped me solve it smoothly, thank you very much.

Quickly answered my questions & solved my issue The person who helped me was Chenno. They were extremely helpful and insightful with helping me choose my seats for my flight. They took me step by step in choosing my seats as well as showing screenshots to help me see what seats I would like per transfer flight. Great experience

Perliza was very attentive to my issue Perliza was very attentive to my issue. After we got off the phone, she researched the problem and was able to give me the exact solution I needed via email. I was very surprised. Customer reps usually forget about your existence after they hang up. I'm impressed.

I love a company that has good customer service I accidentally came upon this company when searching for airfare. I initially went for another company but they gave me hard time. But I was pleasant that i went with scholartrip as that it was solid decision. After i used their easy to use booking page. I called them the next day and got ahold of Joselle. Then made the process easy for me and booked my tickets.