Rico was patient and very helpful Rico was patient and very helpful. I'm not sure what it was that was making the payment process so slow to confirm, But Rico helped me make sure I was able to request a wheel chair and he helped forward my itinerary to a secondary email.

I love a company that has good customer service I accidentally came upon this company when searching for airfare. I initially went for another company but they gave me hard time. But I was pleasant that i went with scholartrip as that it was solid decision. After i used their easy to use booking page. I called them the next day and got ahold of Joselle. Then made the process easy for me and booked my tickets.

Thankful customer! ScholarTrip has been more than helpful, from pre trip questions, flight questions, potential changes, to processing a refund on a ticket (due to a family death). Nicole was especially helpful, quick and responsive with helping with our claim. Thank you!

Joselle Joselle, the person who helped me was wonderful! She was very pleasant to work with and provided excellent communication and status updates throughout the several-day process of canceling a reservation. I have found it to be quite rare to work with a customer support person who actually does what they say they will when they say they will do it and Joselle was exceptional in this category!

Joselle heard my concerns Joselle heard my concerns. She responded in a timely manner. Things did not get resolved as quickly as I had hoped but they were handled. It took 24 hours instead of 24 minutes.