Your process is a bait and switch Your process is a bait and switch. You guys managed to completely stress me out as I'm trying to get to a funeral. As if that wasn't bad enough both of your employees made mistakes while processing my boarding pass. When I finally got to the point where I finally was about to get my boarding pass email your guy on the phone started hassling me about a review before he even did anything. Then he sends my someone else's information. Then he started to bother me about a review again.

Mickey Martine is great person, she deserves a raise Mickey Martine is great person, calm, and has a great customer service experience. I truly appreciated her so much about she spoke to me

Thank you Andrew G for the help Thank you Andrew G for the help. The processing to get to you was somewhat a hassle but we got through it and topping it off with your help left me at ease. Thanks again Matthew V

Andrew Gray was very helpful with… Andrew Gray was very helpful with providing my E-ticket and boarding passes!

Roy Dawson was very professional and… Roy Dawson was very professional and sent my e-tickets promptly! He made everything easy!