Princess was Exceptional !! Princess was exceptional in getting together the trip for my daughter. She was very friendly, kind and a joy to speak with on the phone. Princess followed up with us the following day by phone, which was something I wasn't expecting, especially after we purchased the trip and everything was all set and done. During this call she went over all the details of the trip including layovers and also that my daughter could now select her seats for all legs of the trip. Companies should learn a thing or two about customer service and how important it is for us. Princess exemplifies what excellent customer service is. For that reason, I will, going forward, book all of my future flights with The Travel House, and more specifically, with Princess. Thank you for an exceptional experience!! Paul J. Mendes

Thank you Natalia! Every time I book a flight with @travehouse I’m so pleased with their treatment of me. I never feel like I’m inconveniencing them they are so respectful. Natalia is an excellent travel consultant and helpful. Very very accommodating.

Princess and The Travel House As I was searching for Airline Tickets I accidentally call The Travel House. But I have never heard of The Travel House, so I said I will call any way. A pleasant voice answer the phone and she said this is the Travel House my name is Princess how may I help you? The first Reservation that was made did not came through. Princess call me and told me what happened. Princess said don’t worry I have found another Airline for you same fees, but the time is about 15 minutes late. She said is that okay I said yes. Princess very pleasant, courteous, helpful and she get the job done. I will tell all off my family and friends about booking their tickets with Princess at The Travel House. Princess will always be my Travel consultant.

Awesome service and attention provided… Awesome service and attention provided by Princess. Second time booking with her, will do it again for next trip.

Rough at the beginning... I started working on the reservation with Princess. She never returned my calls and everytime I called, I was told she was out of the office. Vance stepped in and was very helpful and quick to reply to my emails. I'm very pleased with his customer service.