Just Great I knew that they were not the airlines and I had not other option as poeple at counter denied changing my ticket, but the guy I spoke to did a fantastic job of getting ticket changed for the flight which was leaving in an hour and I made it to the event... Thanks

Outstanding Professional Customer Service! After the horrible experience with Expedia, Jet Blue and American American my good friend connected me with Pete. Even though he was sick, Pete rose to the occasion and resolved my girls reservations. I have now words to express my gratitude towards Pete. He handle it with such professionalism to the very next day! Many blessings to Pete Travel House!

Thanks the travelhouse/princess Thanks the travelhouse. I was helped by Princes who demonstrated a great professional curtesy and dedication to help me when I was scrambling to reserve a ticket for my son to fly with me in the same flight I reserved for myself a month earlier. She kept me calm and gave me time to evaluate my options carefully. I was able to make a good choice because of her help. Because of her I highly recommend the travel-house.

Rough at the beginning... I started working on the reservation with Princess. She never returned my calls and everytime I called, I was told she was out of the office. Vance stepped in and was very helpful and quick to reply to my emails. I'm very pleased with his customer service.

The following review was removed… The following review was removed because it was flagged by travel house. It now makes sense how they have decent reviews even though they lie. Here was my experience... These guys are scammers and fraudulent! These guys are scammers. From taking my Amex cc number and then saying they don't take Amex to then wanting more money than originally agreed upon to then asking me if he, Oliver, the agent I was talking to, could use my CC to buy himself a phone from Walmart, this whole process was a nightmare and illegal to say the least. We then called our airline directly and they said Travel House was flagged in their system for fraud alert. BEWARE Travel House is a fraudulent company. This was the text I got from the Travel House employee I talked with... "Hey viktoria... They are not accepting discover and amex card... And they have already deducted the amount from my salary... So there's only one way you can help me out... Iam looking to buy a phone from walmart online.. Can i make the payment from your card... I mean you are going to get a text or call from your bank about comfirming it and the cost for the phone is $167.00 USD..."