You should try it out at least once Helped me get a better price and they were willing to help me with checking for other amenities I need in order to get the bet price and everything. The chat option was even more useful and convenient.

They offer very nice customer service They offer very nice customer service, especially Josie spent more than a few hours trying to find good offers on the market. I suggest working with her.

Shopping 4 Stars, Customer Service 0 Star The shopping experience, including flight options and pricing, were satisfactory. However, a portion of my itinerary was cancelled by the airline so I requested a refund. It's taken over 80 Business Days and Ovago still can't provide a refund, nor can they even provide proof that they're working with the airline to get my refund. The communication has been spotty, inconsistent, and without any useful information other than "it's airline's fault". It's not worth the 'cheap' fare if I don't have peace-of-mind that Ovago will take care of customers if something happens.

At first I was skeptical at following… At first I was skeptical at following through with purchase of our family tickets, due to the price increase at checkout. I am reluctant and do not like to ‘chat’ yet Donald was really helpful helping me retrieve the same price and even customized my husband tix. He will be flying back sooner and we all still get to fly to Europe together. Very good customer service. Mahalo!

Email bombardment I was checking a flight and I was asked from Alonzo for my email and phone number. I didn’t give it to them as I just wanted to check something on my own and after an appalling experience with Expedia I book only through the airlines directly. In addition, I wasn’t in a rush to book anything. I disconnected from their page in a couple of minutes and despite not having given them my contacts, they day after they started bombarding me with emails: I got two copies of the quote and two copies of an email asking to confirm if I got the quote. The silver lining is that at least I know how aggressive they are without having to buy anything from them, so I’ll carefully avoid this company