Amari went above and beyond!! Amari went above and beyond to assist me find the perfect tickets. I highly recommend this website and specifically Amari!!

At first I was skeptical at following… At first I was skeptical at following through with purchase of our family tickets, due to the price increase at checkout. I am reluctant and do not like to ‘chat’ yet Donald was really helpful helping me retrieve the same price and even customized my husband tix. He will be flying back sooner and we all still get to fly to Europe together. Very good customer service. Mahalo!

Josie is the best travel agent I have… Josie is the best travel agent I have ever encountered over my 20+ years on-line travel booking experience. She is very patient to answer all my questions and offers the cheapest flight ticket with a great airline. I really appreciate her help and will definitely come back to OVAGO for my next trip.

Email bombardment I was checking a flight and I was asked from Alonzo for my email and phone number. I didn’t give it to them as I just wanted to check something on my own and after an appalling experience with Expedia I book only through the airlines directly. In addition, I wasn’t in a rush to book anything. I disconnected from their page in a couple of minutes and despite not having given them my contacts, they day after they started bombarding me with emails: I got two copies of the quote and two copies of an email asking to confirm if I got the quote. The silver lining is that at least I know how aggressive they are without having to buy anything from them, so I’ll carefully avoid this company

Shopping 4 Stars, Customer Service 0 Star The shopping experience, including flight options and pricing, were satisfactory. However, a portion of my itinerary was cancelled by the airline so I requested a refund. It's taken over 80 Business Days and Ovago still can't provide a refund, nor can they even provide proof that they're working with the airline to get my refund. The communication has been spotty, inconsistent, and without any useful information other than "it's airline's fault". It's not worth the 'cheap' fare if I don't have peace-of-mind that Ovago will take care of customers if something happens.