Jon Marshall
GBHelpful At first I was hesitant about Travelcation, when I heard my booked flights had been cancelled. But, Marcus at Travelcation helped resolve the issue. He got me new flights that were good enough and refunded some of the money I lost in the process. It wasn't ideal (my first flights were much better), but Marcus helped salvage what could have been a major disappointment.
Louis Ambrosio
GBSo far I have had a great experience So far I have had a great experience. I used google flights to search for flights, then was presented with a number of options to book. Travelcation was first as the cheapest, but I had never heard of them so I was going to pay more with Travelocity. But then I figured google wouldn't use them if they were horrible. I received the confirmation email. After than I received a pdf itinerary and a phone call with the rep asking me to go through the details of the names and flight times dates etc. This is a level of service I had not received from Expedia and Travelocity in the past. I will update my experience after my vacation.
Roxanne
AEI was in doubt at first if the agency… I was in doubt at first if the agency is legit as there was an error while processing the payment. However, when we called the hotline and the customer service representative Atul assisted me to solve the issue I felt more comfortable. Thanks, Atul!
Ashraf Maged
AEThank you! I would like to express my appreciation to the Mr. Atul, the customer service agent who answered my phone call when I faced a challenge with the payment for my booking. He helped my through redoing the payment process and followed up with ne until U got my e-ticket issued and sent to me. His service was professional and very customer service minded. 👍😊
Tim Wong
GBEmma Smith Emma Smith, as an excellent employee of your company, did a great job in canceling my ticket this time. I am very grateful for her help, which made me very satisfied. Thank you!