My first experience with Travelcation This was my first experience of using Travelcation. I saw a mixed customer reviews for Travelcation online when I was trying to use it to book my flights to China this summer. But, I was very happy with the excellent service that Ms. Molly Smith had provided me. She was very understanding, patient, responsive, efficient, and professional in the whole process. She not only helped me to book my trip that I liked, but also ensured my receiving the e-Tickets for my trip promptly. I am truly grateful to her for great help to me! But, I do hope that the company will make the use of American Express credit card a bit easier for their customs than they currently do.

Helpful At first I was hesitant about Travelcation, when I heard my booked flights had been cancelled. But, Marcus at Travelcation helped resolve the issue. He got me new flights that were good enough and refunded some of the money I lost in the process. It wasn't ideal (my first flights were much better), but Marcus helped salvage what could have been a major disappointment.

I was in doubt at first if the agency… I was in doubt at first if the agency is legit as there was an error while processing the payment. However, when we called the hotline and the customer service representative Atul assisted me to solve the issue I felt more comfortable. Thanks, Atul!

Marcus Wilber was my agent with… Marcus Wilber was my agent with Travelcation. I had to cancel a trip and I was going to be penalized 20 percent of the ticket price by the airlines to cancel the flight. Marcus worked dilligently to assist me with getting a full refund. He is to be commended for his hard work and now I know that Travelcation has not only the best prices on flights, but the best service too! Customer for life here.

Kritik helped rectify a issue I had… Kritik helped rectify a issue I had where the flight I originally booked was no longer available (the price increased and/or the dates of the flight was no longer available) forcing me to lose the booking. It took a couple of months until Travelcation reached out to me but once they did Kritik worked with me diligently to book a flight that worked for me. Thanks Kritik!