Zhenhua Yang
GBMy first experience with Travelcation This was my first experience of using Travelcation. I saw a mixed customer reviews for Travelcation online when I was trying to use it to book my flights to China this summer. But, I was very happy with the excellent service that Ms. Molly Smith had provided me. She was very understanding, patient, responsive, efficient, and professional in the whole process. She not only helped me to book my trip that I liked, but also ensured my receiving the e-Tickets for my trip promptly. I am truly grateful to her for great help to me! But, I do hope that the company will make the use of American Express credit card a bit easier for their customs than they currently do.
Zac
SYGreat service from Adam vacations Great service from Adam vacations, Emma was a great help to me when I was traveling in a country where international calls were difficult and had an emergency where I had to change my travel plans and was unable to contact the agency to reschedule. She reached out to me numerous times and helped me throughout the change of my travel plan step by step. The service that I received from Miss Emma Smith was above and beyond my expectation. I will definitely be recommending and using Adam vacations /Travelcation/booking.com for all my travel needs. Thanks for all the help, Emma!
Roland
GBKritik helped rectify a issue I had… Kritik helped rectify a issue I had where the flight I originally booked was no longer available (the price increased and/or the dates of the flight was no longer available) forcing me to lose the booking. It took a couple of months until Travelcation reached out to me but once they did Kritik worked with me diligently to book a flight that worked for me. Thanks Kritik!
TheOakshard
GBMarcus Wilber was my agent with… Marcus Wilber was my agent with Travelcation. I had to cancel a trip and I was going to be penalized 20 percent of the ticket price by the airlines to cancel the flight. Marcus worked dilligently to assist me with getting a full refund. He is to be commended for his hard work and now I know that Travelcation has not only the best prices on flights, but the best service too! Customer for life here.
Kavya Arora
CAExcellent service provided by Catherine… Excellent service provided by Catherine D’Rozario. Catherine was very patient with ny request and did her best to get it done even though it took some time. Thank you for keeping my trust with Travelcation!! :) Travelcation is very responsive and will make sure to get back to you as soon as they can!