She’s is an impressive person with an… Shea is an impressive person with an ocean of knowledge. An amazing person who knows the meaning of patience and dedication If it would be me, I would definitely like to promote her and tell her what a Fabolous work he is doing Kudos to her.

I was recently struggling with changing… I was recently struggling with changing my flight plans. I was in a foreign country and needed help fast. Addie Brown was fantastic. I was in a panic and unable find a path for my flight. Once Addie took over he assured me it was not problem. He immediately got to work and was able to find a flight for me quickly. I highly recommend Addie. He was professional and patient. I will be using Addie in the future and highly recommend him to anyone in a crunch while traveling!

From the start of the call to the… From the start of the call to the satisfaction of the end of the call, Addie Brown took ownership of my situation/ request and proved to be simply the best. A great customer service associate, another reason I/ we only choose Delta and American Express

Shea Reynolds was a wonderful person to… Shea Reynolds was a wonderful person to work with She was very helpful very patient and got everything done for us with ease I would definitely use her again with my future plans

Shea is an extraordinary flight advisor. Shea is an extraordinary flight advisor! She has helped my husband and I continually as we have booked our trip and worked thru various issues EWR - Geneva and return. She has bent over backwards to assist us and even remembers our names and flights from one of our calls to the next over time. We recommend that every one possible be exposed to her. She will help in a very constructive, open and honest way!