I paid for the white glove service I paid for the white glove service. Yes, it was more expensive but it was worth it. Mr Ghoraishi assisted me throughout the process. He reviewed my application, found a few errors, assisted me in getting them corrected. I was traveling when my Visa was ready. Mr Ghoraishi held it until I returned and then Fed exed the next morning to ensure I would be available when it arrived. While my timeline was not emergent but it was tight. I was kept informed throughout the entire process which greatly decreased my stress. I will definitely use this service again.

Quick turnaround- excellent service I needed a Chinese tourist visa very quickly and over the Thanksgiving holiday. I dropped off my passport at the Washington DC office on Monday of Thanksgiving week and had it back by Friday morning after Thanksgiving. I couldn’t be happier with the service TDS provided.

My Travel Document Systems… My Travel Document Systems representative was John Dinn. He phoned me the day after my overnight delivery to let me know my documents were successfully received. One MAJOR complaint: he incessantly interrupted me and/or talked over me. I literally pleaded with him at one point, "Sir, please, may I speak? May I speak?" but no, he continued to steamroll right over me. I urge Mr. Dinn to talk WITH his customers more and speak AT them less. I knocked off one star for this alone. I feel obliged to add that Mr. Dinn's tone of voice and the content of what he was trying to convey to me was entirely appropriate and he was sharing essential information with me. Otherwise, no complaints with TDS--they are fine and reputable.

Travel Document Systems makes fast work… Travel Document Systems makes fast work of getting a passport renewed. So happy it came back in way less time then I was anticipating. All the requirements and data needed is clearly laid out on their website.

Astonishingly efficient service We worked with Monte Ramirez in San Francisco for our passport renewal. Since we had excellent experience with Travel Document Systems in the past in handling many visas--some of them quite difficult-- we were confident that they would do a fine job. Mr. Ramirez exceeded all our expectations. After all our documents had been received he got our new passports in our hands in 10 days. We were astonished, since estimated times for passport renewals were 4 to 5 weeks even with expedited service! Mr. Ramirez found a canceled appointment in San Francisco and shoehorned our order into that slot. We were grateful for the peace of mind he gave us in advance of foreign travel. We will continue to be loyal clients for this excellent service in the future.