Tour revisited The tour could have been better organized with a couple of more places to see especially in NY ( Fifth Avenue, Trump tower etc.) Also in Philadelphia we saw only one place, Independence Bell. I do n't blame the organizers totally because travelling eats away more time. One more important thing is the tour guide has to be more helpful, smiling and friendly and specially co-operative with senior citizens. Then only the tour becomes more successful.

Great Customer Support We truly appreciate the patience and prompt replies and support that our big group received from the knowledgeable, helpful and friendly staff, most specially Jonathan (both via email or phone). All our bookings and quoted group discounts have been taken care of. Now we can just relax as we await for our exciting trip.

great experience It is really great to meet people from different countries while traveling and the tour guide is really kind and helpful.

Felt like fooled this time I used the trip 2 years ago and liked it so much that I returned to use it again. But this time I felt cheated. I was clearly informed in all the communication that the itinerary includes Glen Watkins, whereas in the bus I was told that GW is closed. I should have been informed earlier if we weren't going to GW. Moreover, the stop at the Rochester restaurant was not a part of the planned itinerary and not even en route. It caused excessive delay in reaching the destination. The 9-10 hours journey took over 12 hours and I reached Niagara after sunset which was very dissatisfying. On the good side, the staff (tour guides Helena and Lidi and the driver) were nice, very courteous, hospitable and caring, but for the concern I mentioned, they were helpless as this was decided at the office level.

5 star experience in Scandinavia We went for the Trip to Scandinavia. Excellent all-round experience. Time schedule was always met. The tour locations were excellent. The tour guide and driver were very good.