I was lucky to have Kathlenn as an… I was lucky to have Kathlenn as an advisor. She was exemplary professional. but in addition, she had the patience to settle everything with me by email because my English is very poor. she put herself within my reach, always with kindness and friendliness. thanks to her and congratulations to ICruise. Jeannette

I booked a cruise with Melinda… I booked a cruise with Melinda Gierowski on January 7, 2024. I notified Melinda on the same day that the specialty dining experience was not reflected on the cruise documents. She stated that she would take care of it. I have called back several times and was asked to provide the documentation which I email to the agent. I was told it would be taken care of and I would receive an email. I have continued to call and have asked to speak to a supervisor of which I was told I would get a call back in 24 hours. As of February 27, 2024, I still have not had any correspondence from icruise. Linda Drawdy 813-624-3282

Alena ALWAYS goes the extra mile for… Alena ALWAYS goes the extra mile for us. She stays late to get reservations. Endless calls to clarify details. Doesn’t complain about cancellations, there have been a lot of those recently. She’s a true professional and knows the cruise business. Lots of good inside information and tips, things I just can’t find online. Would not begin to consider anyone else.

Shout out to the crew again… Wanted to give another shout out to Sean and most of the crew of the boat we took to the Statue of Liberty today. All of the crew members with the exception of Michael P. ,the announcer, were very kind an helpful with a situation that could have negatively impacted out entire vacation to New York today. I wish Michael P. could have been more understanding and sympathetic with the situation at had as we were dealing with an elderly person. He was rude and disrespectful and I hope he can work on that so that it does reflect negatively on the company. Thanks to everyone else again!!!!

Helpful agents with good information… Helpful agents with good information and tips in planning our vacation cruise. We got a great deal, and went at a great time for us and the weather. Too much fog and rain to do our morning excursion on a Sea Plane to see all the glaciers. Norwegian is a great cruise line with lots of helpful staff to serve you everywhere you went on the ship. Free drinks package was essential. There are plenty of restaurant options without the expensive ones (we only did one.) If you do any internet browsing or messaging, you're better off buying unlimited internet before you board, as that will stop you from getting bit for International Roaming (Data). Using internet was extremely confusing, but very necessary if you are used to it. Can't say enough about the friendly crew on board that served you well at every touch point.