Booked business flights for May this… Booked business flights for May this year Los Angeles to Australia and because current conditions unable to travel. After much fighting received a future credit. BE AWARE THEY DO NOT OFFER CASH REFUNDS ONY CREDITS. Would have thought because of current world traveling conditions a refund would have been issued but not the case. Read terms and conditions carefully before booking.

Beware Alpha Flight Guru Beware Alpha Flight Guru! I recently booked a business class flight through AFG on Delta Airlines. Delta cancelled the return flight from Norway with no possible substitution. Although Delta contacted me about a refund that would be processed through AFG, AFG has completely refused to consider a refund on a cancelled flight. Their only option is travel credit, and who know when international travel will be safe? Cook Travel, another aggregator, says their policy would be to process a full refund if the airline cancelled the flight. Marilyn Rymer, MD

It is not very often to receive… It is not very often to receive courteous service from any company these days. Different experience with Alpha Flight Guru, especially Mr. David Castro. He was not only extremely helpful, patient and knowledgable with me and made it a pleasure for me to deal with him to make my reservation to Europe in May. I call it true customer service and Mr. Castro should be recommended for his excellent service. Thank you. Angelika Cole

Alpha Flight Guru looks to have gone under!!! Only three weeks ago, I was promised a refund for some flights I had booked which were cancelled by the Singapore Airlines (SQ) just 36 hours before we were due to fly Melbourne to Zurich. It appears Alpha Flight Guru's practice of buying other people's reward points and then using them to book flights for another person has finally been rumbled, at least by SQ who told me it was an illegal practice. Now AFG's website is down, my contact, Sheena Wilson, has gone underground, both of her emails bouncing back and Customer Service numbers not connecting. Beware!!!!!

We had an excellent experience during… We had an excellent experience during the process of buying airline tickets, to fly to Italy. Everyone was courteous, knowledgeable and patient. I already recommenced a friend to check ticket with them, to go to Brasil. We had a little glitch with the credit card, however, they were clear and what we needed to do, and when done, everything worked out beautifully