John
AUBooked business flights for May this… Booked business flights for May this year Los Angeles to Australia and because current conditions unable to travel. After much fighting received a future credit. BE AWARE THEY DO NOT OFFER CASH REFUNDS ONY CREDITS. Would have thought because of current world traveling conditions a refund would have been issued but not the case. Read terms and conditions carefully before booking.
Belinda
GBBest Service EVER I've used AFG twice in the last 13 months - both times I was assisted by Paul Amit. What a star. Both trips were under adverse circumstance (the latest getting back into Australia with new COVID limitations). Paul was responsive every step of the way. We trusted him and he delivered. Not an easy time for international travel......but Paul was efficient and able to get us home!!
ChrisNunn
AUAlpha Flight Guru looks to have gone under!!! Only three weeks ago, I was promised a refund for some flights I had booked which were cancelled by the Singapore Airlines (SQ) just 36 hours before we were due to fly Melbourne to Zurich. It appears Alpha Flight Guru's practice of buying other people's reward points and then using them to book flights for another person has finally been rumbled, at least by SQ who told me it was an illegal practice. Now AFG's website is down, my contact, Sheena Wilson, has gone underground, both of her emails bouncing back and Customer Service numbers not connecting. Beware!!!!!
Mario and Adriana
GBWe had an excellent experience during… We had an excellent experience during the process of buying airline tickets, to fly to Italy. Everyone was courteous, knowledgeable and patient. I already recommenced a friend to check ticket with them, to go to Brasil. We had a little glitch with the credit card, however, they were clear and what we needed to do, and when done, everything worked out beautifully
Maryann
GBCris booked great flights Cris booked great flights for me with plenty of time between them so I didn't have to worry about transfers. Coming back through Chicago saved about 8 hours flying time although O'Hara was an absolute nightmare. Security check took over a hour, again I was glad I had plenty of time before the next flight. Cris also took care of my meal updates, as I changed my mind several times. All in all, a great experience, especially with sn e-ticket 8