Bait and switch Bait and switch. Our organization purchased ticket for one priced and after they sent confirmation, they then raised the rates by enormous amounts on our tickets. We needed 10 tickets at a good price, but clearly I should be a have never fell for the con. Never had this problem with Expedia or Orbitz. I advise anyone looking here to turn around and look for a reputable company!

Flightsbank is an unscrupulous company Flightsbank, an air travel company similar to Priceline, is an unscrupulous company, DO NOT USE FLIGHTSBANK. Booked a flight, called to confirm the flight, then 5 days later FLIGHTSBANK CANCELED MY FLIGHT. I had to book a new flight, lost my original travel date and I was hit with hundreds of dollars added cost. They said it was a security issue, something I’ve never heard of and has never ever been an issue. Evidence is I booked another flight with no problem.

Still waiting on refund for tickets… Still waiting on refund for tickets cancelled from April 3, 2020 that were cancelled due to Covid. We are owed nearly $2,000. I have emails with confirmation of the refund but still nothing in the bank. After several emails back, they have stopped replying. I would NEVER use this travel agency again. Very hard to communicate with even if you get someone on the phone, make false promises.

Demanding staff but they give you refund on time I booked the flight from London to China with flightsbank back in Jan. Due to Coronavirus, we could not make the trip. Flightsbank, Henry and Rubain in particular have fulfilled the responsibility and the regulation by proving us full refund in 3 weeks, which are nice. However, Henry contacted us 4 times after the refund in 2 weeks to demand me to write this review. This is making us very uncomfortable.

Cannot be trusted Cannot be trusted The website quoted a good price, went through to input all details, including payment. Flightsbank generated a confirmation number and booking reference so as far as I was concerned the booking was completed. Within an hour, I had a "failed" flight reservation email. I called their helpline and they said what I booked wasn't available and if I wanted to book on the date which had been confirmed by Flightsbank on the website, then it would cost roughly 50% more than what they originally quoted on the website. In order to get the price on the website, they said I'd have to travel half a year earlier. Seriously disappointed and frustrated. Won't be using them again.