Tania Hirsch
GBThank you so much Henry and Rubain Henry and Rubain were extremely helpful with booking my flight to Madrid. They answered all my questions and did everything in their power to solve some of the issues that came up with my luggage. They made sure to return my phone calls on several occasions and were able to interact directly with the airline on my behalf. I am very happy with my flight itinerary and the final price for my flight. I highly recommend this website to book trips all over the world. I also recommend these gentleman as they are helpful and don't rest until the customer (me) is fully satisfied. Thank you again Henry and Rubain.
Aparna Bhushan
GBGreat customer service Rubain helped me cancel my flight and get a flight credit when airlines were crazy (due to COVID-19). He was professional, courteous, and extremely understanding. Here's hoping we can fly without concern as soon as possible.
Desiree D. Dobson
GBStill waiting on refund for tickets… Still waiting on refund for tickets cancelled from April 3, 2020 that were cancelled due to Covid. We are owed nearly $2,000. I have emails with confirmation of the refund but still nothing in the bank. After several emails back, they have stopped replying. I would NEVER use this travel agency again. Very hard to communicate with even if you get someone on the phone, make false promises.
Saskia Passika
IDDont even consider I have booked my ticket on Oct 30, 2019 , right away got confirmation email and call confirming my booking and just waiting for the e ticket max 48 hours. after 48 hours passed still not get ticket. I contacted the company via chat and email them several times and asked to wait and finally on nov 6 got the cancellation email saying they are unable to process the ticket. what so weird after that i received e mail from Max represents the company saying my e ticket will be soon sent to my email. what a service. Suggest not to even consider to book thru them. So unprofessional.
Barrie Huberman
GBI can't reach them I can't reach them by phone, email or text. I have been trying for weeks. This is a scam. The phone number listed don the site is disconnected. This is a scam for sure.